COVID-19

Dear guests,

We sincerely hope that the current situation has affected you and your loved ones as little as possible.

At Stavros Tou Notou Seaside Resort, our top priority has always been the health and safety of our guests and our employees. This year, in order to prevent the transmission of Covid-19, we have adapted our hotel operation according to the new security measures and the relevant health protocols. For this purpose, we have developed a cohesive operating plan, which includes enhanced health and safety guidelines and is strictly following the instructions of the Ministry of Health and the National Public Health Organization.

In order to provide you the safest possible experience:

  • All our staff members have been thoroughly trained on health protocols for each section of the establishment and follow carefully all management protocols related to their area of responsibility, while they continue to be constantly informed of any updates regarding Covid-19.
  • Some of our facilities and services have been appropriately modified with primary focus on the health and safety of our guests and our staff, without making any compromises on the quality of our guests’ experience.
  • Above and beyond our already strict cleaning protocols, a reinforced, rigorous program of disinfection and sanitization in all rooms and public areas has been adapted, focusing on the use of disinfectants and sanitizers against Covid-19, as well as steam cleaners.
  • In all our F&B production areas, all the rules of hygiene and safety are strictly followed, while regular and frequent disinfection of all surfaces is applied, using approved sanitizers and disinfectants.
  • Our spacious outdoor public areas have been properly adjusted in order to ensure safe distancing. Their generous size enables a high level of service as well as the defined by the law social distancing.
  • Special attention was given to our exterior pool area, where the frequency of sanitization and disinfection has been increased, while according to the regulation 1881/29.5.2020, a specific plan regarding the swimmers is being followed, in order to ensure the protection of the public health.

Important modifications related to your stay:

Please find below a list of our facilities and services that have been adapted according to Regulation 1881/29.5.2020 and as stated in the Hotel Health Operational Protocol following the instructions of the National Public Health Organization and the Ministry of Tourism and aim to ensure the health and the safety of all of us.

Check in:

  • Check in time is after 15.00 pm, in order to have the required time for the disinfection of your room.
  • Check in takes place in the fastest possible time with the least possible personal contact.
  • Additional information may be requested according to the instructions of the Ministry of Health and the National Public Health Organization.
  • Our team will escort you to accommodation and provide you all the necessary information regarding our room and resort facilities, in full compliance with hygiene guidelines.

In your room:

  • The entrance of each room is independent and thus ensures the least possible personal contact with other guests.
  • No use of elevator is required to reach your accommodation, since all rooms are accessible only by stairs.
  • Each room is disinfected according to our enhanced cleaning protocol that focuses on the use of disinfectants and sanitizers against Covid-19, as well as steam cleaners.
  • The daily cleaning of the room, as well as the change of sheets, pillowcases and towels are avoided and they are carried out only upon the request of guests.

In the garden:

  • Our spacious garden ensures safe distancing.
  • Tables and chairs have been placed in compliance to the safe distances requested by the law.
  • Moving any furniture (tables, chairs, etc.) from their marked places is not allowed, without consulting our staff.
  • Disinfection of all furniture is applied before serving new guests.

Breakfast:

  • Breakfast procedure has been appropriately modified in order to assure the safety of all of us.
  • Breakfast can be served either in your room or in the garden of the hotel.
  • If you decide to enjoy breakfast in the garden, we kindly inform you that moving furniture from their marked places is not permitted, without consulting our staff.

Swimming pool:

  • Sunbeds and tables have been placed in compliance to the safe distances requested by the law.
  • Pool capacity is limited and it is obligatory for swimmers to carry a wristband available at the pool bar, since the number of people swimming at any time will not exceed one swimmer per 5m2 of water surface.
  • Moving any furniture (tables, chairs, etc.) from their marked places is not permitted, without consulting our staff.
  • Disinfection of all furniture is applied before serving new guests.

 

Beach:

  • Umbrellas and sunbeds have been properly positioned according to the required distances.
  • As stated in the previous mentioned regulation only two sunbeds are available on each umbrella. Only families with children below the age of 18 are excepted.
  • We remind you that moving sunbeds, tables etc, is not allowed, since the placement of the tables of all our restaurants has been adapted, according to the Greek legislation.
  • Moving any furniture (sunbeds, tables, etc.) is not permitted, without consulting our staff.
  • Disinfection of all furniture is applied before serving new guests.

Check out:

  • Check out time is before 11.00 pm, in order to have the required time for the disinfection of the room.
  • Check out takes place in the fastest possible time with the least possible personal contact.

Other regulations that apply in order to ensure the safety of all of us:

  • Visitors are not allowed to enter the rooms.

For anything else you may need:

  • All our staff members have been thoroughly trained on health protocols for each section of the establishment and follow carefully all management protocols related to their area of responsibility.
  • Each member of our team can happily provide you with information and support regarding your safety during your stay with us.

There may be further modifications and adaptations to our facilities and services, depending on the instructions provided by the relevant authorities and the updates regarding Covid-19.

We are grateful for the trust you have placed in us and we promise that will do our best to continue giving you the best possible service, in the safest possible environment.

Yours faithfully,

The team of Stavros Tou Notou Seaside Resort

#healthfirst #staysafe #summer2020 #stavrostounotouhotel